Job Details

Job Description

Responsibilities:

• Provide healthcare-related information to clients and patients via phone or email.
• Assist with appointment scheduling, medical records management, and insurance verification.
• Help patients understand their healthcare options and coverage details.
• Handle inquiries related to healthcare plans, benefits, and claims.
• Ensure HIPAA compliance and data confidentiality.

Required Skills:

• Strong communication skills, both verbal and written.
• Basic understanding of healthcare terminology and procedures.
• Ability to handle patient inquiries with empathy and professionalism.
• Knowledge of HIPAA regulations is a plus.