Job Details

Job Description

Responsibilities:

• Handle inbound customer calls and provide solutions to queries.
• Assist customers with product/service-related issues and troubleshooting.
• Document customer interactions and provide feedback to the team.
• Meet daily, weekly, and monthly performance targets.
• Ensure a high level of customer satisfaction.

Required Skills:

• Excellent communication skills.
• Basic knowledge of customer service practices.
• Ability to multitask and handle pressure.
• Prior experience in a customer support role is a plus.